Navigate to the Directory Service section and then select the checkbox beside the Use SSL to connect option.Click Advanced -> Server, go to the Microsoft Exchange section, and select the checkbox next to the Use SSL to connect option.When the next window opens, click the Accounts tab on the left panel and select the email address of your account.Navigate to the Tools menu on the Outlook application and choose the Accounts option.The Mac computer must have an active internet connection.Check if the Mac computer is connected to a stable internet connection.This will disable the Work Offline feature on the Outlook application.If so, remove the checkmark next to the Work Offline option.Go to the Outlook menu and look for the Work Offline option.
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